How do I return an item? All returns accepted Buyer should contact us within 14 Days after receiving the item. Refund given as Money Back or Exchange buyer's choice. Return shipping will be paid by your buyer . 15% restocking fee will be charged. Additional return policy details: United PC Tek 14 Day Return Policy We guarantee your satisfaction on every product we sell with a full refund.* We want you to be satisfied with your United PC Tek purchase. However, if you need help or need to return an item, we’re here for you! (return shipping is the buyers responsibility). If you have any problems with your purchase, please contact us by email: support@uptstore.com or Call our store 586-285-1111.