Home > Customer Support

Contact Us

Customer Service # (586) 285 - 1111
Email: support@uptstore.com

Credit Cards Accepted

We Accepted the fallowing payment methods

Visa, MasterCard, Discover, American Express, Wire Transfer, PayPal and Amazon Payments.

Shipping Options

Most orders are shipped same day or next business Day.

We ship through UPS depending on your location within the US only. We will provide you with a tracking number so that you can feel confident and comfortable with your purchase.

Packages ship within 24 hours of payment being received (Weekends 48 hrs). We also offer local pickups. All purchases that ship to Michigan is required by law to collect sales tax of 6.00%.

Additional fee may apply when shipping to:

Alaska/Hawaii APO/FPO P.O box US Protectorates Please

Note: Packages are NOT shipped on Saturday or Sunday. Normal transit time is 1-5 business days.

We cannot be held responsible for delays caused by carriers. Shipping time is estimated and not guaranteed.

This does not apply to LOT orders and holiday times.

For additional questions, contact our customer service department at 586-285-1111.

In-store Pickup Information
How do I purchase in-store pickup items online?
When you are ready to check out, select IN-STORE PICKUP from the drop down menu in your shopping cart and place your order.

Should I go to the store as soon as I place my Order.
Please wait to receive your Ready to Pick-up email before heading to the store.